When the business turns it on, every new lead gets a reply in seconds, written in its own voice and grounded in facts the business approved. It offers real open times, never invents a price, and hands anything sensitive to a person.
People comparing options move fast. When the reply comes the next afternoon, she has already gone with whoever answered first.
But a fast answer that promises the wrong price or a service the business does not offer is worse than no answer at all. Speed only helps when it is honest.
Business Truth holds what the business offers and does not offer, where it works, how it prices and which claims are off limits. A first draft is built from the business profile, reviews and site, and the business approves it.
Real, relevant leads get a reply within seconds. Spam, irrelevant messages and old leads never do.
Any price not in the approved record is removed before sending. Out-of-area requests and handoff triggers go to a person.
The reply is threaded on the lead. When the customer answers, it lands in the same thread and the client’s team takes it from there.
Off until the business turns it on. Nothing replies on anyone’s behalf without that yes.
When booking is on, the reply offers up to three open times from the actual calendar.
Prices are validated by code, not by trust in a model. A number the business never approved cannot go out.
The same approved facts power a chat on the site that qualifies visitors and hands off on the triggers you set.
Signed with the real business name and phone, sent from the agency’s domain, never from ours.
Per-recipient cooldowns and per-site caps stop anyone from using a public form to spam an inbox.
Trust is the product. These are built into the platform, not left to good intentions.
Edits to the business facts never leave the assistant without rules: it keeps the last approved version until the business signs off on the new one.
Response-time metrics still measure the human. An automatic reply does not count as the business getting back to the customer.
Every reply is logged on the lead, so nothing happens out of sight.
Only prices the business approved, in the way it approved them. Anything else is removed by code before the message is sent.
Handoff triggers route it to a person, and the reply tells the customer someone will follow up.
Yes, any time, per site. It is off by default.
Every form, chat and booking in one inbox, attributed to its source and cleaned of spam before your client sees it.
Real open times, a hosted Book Now page, team capacity and a calendar the client’s team runs from the phone.
For clients with locations: after a won deal, one short note asking for a Google review. Never twice, and never after a complaint.
Early partners get hands-on onboarding, a direct line to the founder, and preferred pricing locked in for good, in exchange for honest feedback while we polish the edges. When the three slots are gone, the waitlist opens.